Contact us

Due to the current situation there may be increased waiting times in our German-speaking Service Center. Should there be any changes to your booking, we will contact you proactively. We therefore ask you to contact our Service Center only for specific booking requests, rebooking or cancellation requests.

Please contact our Service Centre if you have booked a package holiday or Hotel Only for the following hotels:

TUI MAGIC LIFE Africana

TUI MAGIC LIFE Candia Maris

TUI MAGIC LIFE Jacaranda

TUI MAGIC LIFE Kalawy

TUI MAGIC LIFE Marmari Palace

TUI MAGIC LIFE Penelope Beach

TUI MAGIC LIFE Plimmiri

For customers from Germany: 0049 511 87 9898 - 89

For customers from Switzerland: 0041 848 121221

From all other countries: 0049 511 87 9898 - 89

Business hours: Monday to Sunday: 8 am -  10 pm (CET).

For Hotel Only bookings for the following hotels, please contact the hotel directly:

TUI MAGIC LIFE Cala Pada: info.calapada@tui-magiclife.com  Tel.: 0034 971330001

TUI MAGIC LIFE Fuerteventura: info.fuerteventura@tui-magiclife.com Tel.: 0034 928 87 36 00

TUI MAGIC LIFE Calabria: info.calabria@tui-magiclife.com Tel.: 00390963538004

TUI MAGIC LIFE Belek: info.belek@tui-magiclife.com Tel.: 00902427254001 

TUI MAGIC LIFE Bodrum: info.bodrum@tui-magiclife.com Tel.: 0090 252 312 00 30

TUI MAGIC LIFE  Sarigerme: info.sarigerme@tui-magiclife.com Tel.: 0090252286 80 63

TUI MAGIC LIFE  Masmavi: info.masmavi@tui-magiclife.com Tel.: 0090 242 725 4210

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